Selected products may come with a warranty. Information on the product features and warranty is available during our RADIO programmes and on the website.

IKIMSHOP's main priority is customer satisfaction. That’s why we are committed to bringing you reliable and convenient products and services. We endeavor to use our best efforts to describe and present the products’ function and features as accurately as possible as provided by the supplier/manufacturer. 

Due to lighting or screen resolution differences, the color and size may vary from the actual product.

To find out more about our product information and stock availability, please stay tuned to IKIMfm for a range of exciting products available or 

you may go to our website at www.ikimshop.com for further information.

We do not have a physical store or branch. To find out more about our product information and stock availability, please stay tuned to IKIMfm for a range of exciting products available or you may also log on to our website at www.ikimshop.com for further information.

1- Go to www.ikimshop.com and login to your account @ as a guest.

2- Go to the product page and click Add to cart.

3- Click on Checkout and key in your information in the Billing Information.

4- Confirm the Shipping Information and Shipping Method

5- Select your preferred payment method in the Payment Information tab

For further assistance, please contact our toll free hotline number at +60 13-774 7870

Yes, you may register a IKIMSHOP account to make a purchase with us OR as a guest order.

Yes, you will receive an email notification detailing your order summary upon successful order placement. We will periodically update you with the order status through email.

You can track your order status by following these simple steps:

Go to www.ikimshop.com

Click on Order Tracking

Enter your Order Number

For further assistance, please contact our toll free hotline number at +60 13-774 7870

Please contact our hotline at +60 13-774 7870 and our Customer Service Executives will assist you further on your request.

Please contact our hotline at +60 13-774 7870 and our Customer Service Executives will assist you further on your request.

Your request is subjected to IKIMSHOP's terms and conditions. Please contact our hotline at +60 13-774 7870 and our Customer Service Executives will assist you further on your request.

Please contact our hotline at +60 13-774 7870 and our Customer Service Executives will assist you further on your request.

Please contact our hotline at +60 13-774 7870 immediately and our Customer Service Executives will assist you further on your request. To assure prompt return resolution, please pack all item(s) into its original packaging along with accessories, parts or free gifts/ free promotional items associated with the purchase and warranty cards (if any).

Your request is subjected to IKIMSHOP's terms and conditions. Please contact our hotline at +60 13-774 7870 and our Customer Service Executives will assist you further on your request.

Your request is subjected to IKIMSHOP's terms and conditions. Please contact our hotline at +60 13-774 7870 and our Customer Service Executives will assist you further on your request.

The delivery process is normally within 3 to 7 working days depending on your location and our delivery partner coverage area.

You can track your order status by following these simple steps:

Go to www.ikimshop.com

Click on Order Tracking

Enter your Order Number

For further assistance, please contact our toll free hotline number at +60 13-774 7870

The delivery process is normally within 3 to 7 working days depending on your location and our delivery partner coverage area. 

We regret that delays in delivery may occur due to unforeseen circumstances. Please contact our hotline at +60 13-774 7870 for further assistance.

IKIMSHOP offers free delivery on selected products only(if notified). However, there will be delivery charges applied for deliveries to Malaysia & Singapore (terms and conditions apply).

We only provide delivery within Malaysia, Singapore at the moment

We offer the following payment methods:

FPX-Online Banking (i.e: Maybank 2U, etc)

Installment Plan by Atome

Cash Deposit at ATM Machine

Choose your Bank and your installment.

For further assistance, please contact our toll free hotline number at +60 13-774 7870

Yes, we offer installment plans

Installment Plan by Atome

Selected products may come with a warranty. Information on the product features and warranty is available during our RADIO programmes and on the website. 

You can visit our website at www.ikimshop.com for more information on the product warranty or contact our hotline at +60137747870 and our Customer Service Executives will assist you further on your enquiry.

Your request is subjected to IKIMSHOP's terms and conditions. Please contact our hotline at +60137747870 and our Customer Service Executives will assist you further on your request.

Please contact our hotline at +60137747870 and our Customer Service Executives will assist you further on your request.

Please contact our hotline at +60137747870 immediately and our Customer Service Executives will assist you further on your request. To assure prompt return resolution, please pack all item(s) into its original packaging along with accessories, parts or free gifts/ free promotional items associated with the purchase and warranty cards (if any).

Your request is subjected to IKIMSHOP's terms and conditions. Please contact our hotline at +60137747870 and our Customer Service Executives will assist you further on your request.